When asked when he first thought of starting up in the automotive industry, Muamer Babajic jokes, “I didn’t think, because if I had known what I had to go through I’d have probably never started!”
He describes his company Masterwerk as “a segment in the chain of car production. We design and manufacture car components, as well as providing robotic programming for the automotive sector.”
Muamer opened his company in 2009 in Munich, when the financial crisis was at its peak. He had studied business administration, had worked in sales for his family business and for a mechanical engineering company which deals with metal processing. “Starting up in the automotive sector was a sort of coincidence” he says, “I just put together all my competences.”
After starting Masterwerk Muamer bootstrapped for two years and, he says, “it wasn’t fun”. During that period Masterwerk went through up and downs without generating profit. “I had to do several sacrifices, but the main problem was that I felt alone. I collaborated with a friend initially, but I was the only one investing money in it. Our respective commitments were different and we ended up taking two separate paths. Moreover, my parents weren’t happy at all — you know they grew up in former Yugoslavia under harder conditions and a secure job was what mattered for them” he recalls. “Being in this situation, a mentor would have helped me a lot. I would have probably spent less time on problems which were not as complicated as I thought. Yet, I learnt that if you fail at least don’t lose the lesson.”
Masterwerk went on. Muamer says that the winning element was the passion for what he does, “I love being efficient, delivering on time, and doing exactly what we promise. This is not always easy because we have few partners who don’t always respect deadlines and the quality standards we expect. The skill lies in being able to deal with these situations. For example, if a contractor has not done a good job, we want to listen, understand the reasons of his/her issues and help him/her deliver better.”